How do I update my US homeowners insurance or resolve a policy problem?

Applies to: United States.

To change or renew the homeowners insurance for your US account, email customercare@ijaracdc.com for submission instructions. Explain whether you are updating a policy, checking an unpaid premium or responding to a cancellation warning. If there is a deadline, include it in your request. Ask how to submit policy documents securely.

Confirm the required policy wording before the insurer finalizes it. Ijara’s guidance is that adding the trust as an additional insured is preferable, although Ijara does not require that in every case. Ask your processing team and insurer to confirm the exact trust name and designation, plus any separate investor or mortgagee requirements for your account.

If you already have your own coverage but see a charge for lender-placed insurance, request a review and ask how to provide evidence of the active policy. If a premium appears unpaid, ask the team to check the payment status and the notice’s deadline.

After sending documents, obtain confirmation that the policy update has been accepted and whether it changes your escrow or monthly collection. Sending a policy, confirming coverage and changing a payment are separate steps.