Applies to: United States and Canada.
Contact Customer Care to request secure instructions for changing the bank account used for your US or Canadian home payments. In the first message, state your country and the change you need. Wait for verification and submission instructions before sending bank details, your Ijara Customer Number, property details or documents.
Ask the team to confirm:
- Which account is changing: the account debited for your payment, or a separate trust account where your arrangement uses one.
- The effective date and first affected collection or transfer.
- Whether any payment already scheduled needs separate handling.
If your registered email is inaccessible or compromised, use a known official contact route from the Contact Ijara page and explain the access problem. Ask how the team will verify your identity and receive the change request securely.
A request to change bank details does not confirm that the update is complete. Obtain confirmation of the revised setup before relying on the new payment arrangement.
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