How do I start a home-financing application or request pre-approval?

Applies to: United States and Canada.

Start with our Get Started application. Select your country and the objective that matches your plans, such as buying a home or discussing an existing property.

After you apply, the team will review your information and tell you which supporting documents are needed. Submitting the form starts that review; your application or initial letter may still have conditions to complete.

What happens after I find a home?

For a US purchase, send your processing team the signed purchase agreement and the contact details for your realtor and title company or closing attorney. The processor will request any updated documents and prepare your file for the investor's underwriting review.

If your purchase price, income, employment or credit situation changes, tell the team so it can reassess the application or letter. To check progress, ask: What stage is my file at, what is still needed, and who is handling the next step?

If your request concerns a car, start with the auto-conversion information and its separate process.