How do I request payoff instructions for my US account?

Applies to: United States.

Email customercare@ijaracdc.com to request payoff instructions for your US account. Say whether you plan to pay off the account, sell the property or refinance, and give your intended completion date if you have one.

In this first message, ask how to submit the information securely. Wait for Customer Care to confirm the approved submission method before sending your Ijara Customer Number, property details or documents.

Once your account is verified, ask for the current payoff quote and payment instructions, the date the quote covers, and any other items that need to be settled. Confirm how a payment already collected or in transit will be treated so it is not counted twice.

Receiving a payoff quote does not confirm that the payoff has been received or that your arrangement has closed. Ask what confirmation you will receive after payment and which separate documents or payment changes apply to your transaction.